Design Strategy was awarded a three-year contract to provide hardware break/fix, IMAC (installs/moves/adds/changes),
and desktop software support services for a major financial institution's U.S. employees in trading and non-trading business divisions.
had 3,000 user workstations that could not support current versions of application software. Design Strategy upgraded
hardware and operating systems so that all workstations met the required standards.
More than 5,000 user workstations in a financial institution were vulnerable to viruses and data loss. Design Strategy
upgraded them all to a more secure release of the operating system – without disrupting any user activities.
Design Strategy uses its proven, proprietary SmartDesignSM Methodology, which has been refined over many client
engagements, and is based on leading industry standards such as ITIL. SmartDesignSM Methodology provides our clients
with seamless transitions and best-in-class service delivery at an estimated cost savings of 20-30%. Our methodology provides clients with
real value and compelling results, including improved accountability and cost efficiency; risk mitigation; seamless process integration,
effective service; and continuous improvement.
Exceptional People, Innovative Solutions
