MDIS: Differentiators

fact sheet

SmartDesignsm Methodology

differentiators

partnerships

s.w.a.t.t.

faq's

Managed Services Managed Right

Why Design Strategy?
For more than 25 years, Design Strategy has been innovating and deploying high-value industry sourcing solutions for Fortune 500 companies. Customers choose Design Strategy because of our winning combination of knowledge and skills, including:

  • Cost efficiency that saves our customers between 20-30% of their desktop support costs, while providing outstanding quality, expertise, and responsiveness

  • A relentless focus on customer satisfaction with the goal of building successful, long-lasting partnerships

  • Deep technology experience and a skilled workforce that is trained in the latest applications and infrastructures and uses industry-leading best practices to mitigate risk and ensure excellence

  • Scalability of services to allow clients to meet the demands of new business opportunities, mergers, or geographic expansion

  • A proven, repeatable approach, our SmartDesignSM methodology, that improves service quality, enhances user productivity, and streamlines business processes for our clients

  • A sound understanding of the issues, needs, and operational processes affecting technology-driven industries including financial services, insurance, media, pharmaceuticals, fashion, consumer packaged goods, and education

  • Professional certification in best-of-breed systems and applications, including Cisco, Dell, IBM, HP, Nortel, Novell, Microsoft, Oracle, Sun, Xerox, and others

  • Continuous improvement processes to deliver quality above and beyond our service level agreements

  • Crisis resolution services to provide rapid resolution to business emergencies within hours or days

  • Ability to configure and purchase individual services to meet precise needs
News

March 15, 2006 Design Strategy Corporation announced that it has expanded its presence in New Jersey...
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How We Work

Because our customers have different needs, we've structured Managed Distributed Infrastructure Services as a flexible solution.

Full managed services
or project work.

For customers who require desktop support on an ongoing basis, we provide outsourcing solutions that include consistent management reporting of service levels. Outsourcing contracts are usually put in place for one to three years.
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All rights reserved 2006 Design Strategy Corp
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