MDIS: Highlights
Design Strategy's MDIS offering:

Provides complete technology lifecycle support, including strategy-setting, vendor management, solution deployment, operational/user support and governance

Provides targeted support for individual projects, such as requirements analysis, help desk management, desktop deployment, technology moves or organizational restacks

Offers highly competitive and flexible pricing options, allowing customers to reap significant ROI

Offers support for desktop software and hardware and LANs, IMAC (Install, Moves, Adds, Changes) services

Delivers specialized support for smaller and mid-sized enterprises as well as for divisions of larger companies operating up to 20,000 or more desktops

Offers "SWATT" (Special Workforce and Technical Team) services, which mobilize targeted, expert resources within hours to provide same-day/next-day resolution of business-critical issues

Mitigates risk with market-leading service level agreements (SLAs), a single point of contact, pricing guarantees, and phased transitions