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| Req. #: |
11672 |
Position: |
PC Support |
| Business: |
Banking |
Contact: |
Gregory DeFiore 212-370-0000 |
| Location: |
Jersey City, NJ |
Duration: |
1 year |
Project Description: |
The Call Center operator provides prompt, efficient, and courteous service to all callers. Calls are answered by a Call Center operator and responded to in the order that they are taken.
This function covers incumbents responsible for coordinating the activities of the helpdesk function with systems areas, and network systems administration. In addition, this function also covers the desktop support function which captures individuals responsible for providing dedicated generalist technology infrastructure support to a specific unit.
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Required Skills: |
Customer Service, MS Excel, Phone Support, Strong Communication Skills, Verbal and Written Skills, CRM Systems, Internet Concepts, Windows 2000/XP
Additional Skills
. Bachelor’s Degree with one year of technical support experience preferred. • Excellent organizational and communications skills. • Strong analytical sk |
Other Information: |
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| More About Being A DSC Consultant |
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We're looking for help desk and support specialists, developers at all levels, and systems and data base administrators. If you've got a hot skill, we'll almost certainly have an opportunity for you.
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