Duties and Responsibilities: Scope and Scale:The Desktop Deployment Project Manager position is an influential and highly visible role reporting directly to the Head of the Desktop Platform within RDO. This role is responsible for the full deployment of the new iDesktop project into the Americas region and will serve as the overall responsible PM for daily reporting and governance for the project. This role is aligned to the Americas but requires considerable interaction and partnership with other groups in EMEA and ASPAC Scope of responsibility and scale include: Environment Scale: Physical Desktop supported : 25,000 Virtual Desktops supported : 6,000 Handheld supported : 6,000 regionally Total clients supported : 20,000 staff or third-party partners in the Americas Technology Scope Windows 7 Desktop (32 bit and/or 64 bit) – Physical and Virtual IE 8 Office 2010 Smart Card Authentication Office Communicator Single AD structure – must co-exist with the legacy environment Enterprise Tools – SCCM / WSUS / Altiris Core Responsibilities: The below are critical aspects of the role as it relates to the Americas organizational structure: Responsible for all project and program reporting and metrics (milestones, targets, commercials, resources, risks, etc.) Responsible for the deployment of all desktops, laptops, virtual desktops and other client facing devices within scope Responsible for coordinating with all client businesses regarding the deployment to ensure continuity of service and 0 outages Responsible for interfacing with all client businesses to ensure SLAs and service commitments are met during the project lifecycle Responsible for the validation of client service requirements prior to mass rollout Responsible for coordinating globally on the deployment RFP Responsible for managing all third party partners as part of the deployment RFP Responsible for all process re-engineering and analysis required to support the new platform

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Order# 13166

Req. #:	13166	Position:	Project Manager (Desktop Deployment)
Business:	Banking	Contact:	David Hersch   908-709-9800 x301
Location:	New York, NY	Duration:	1 year+
Project Description:
Duties and Responsibilities: Scope and Scale:The Desktop Deployment Project Manager position is an influential and highly visible role reporting directly to the Head of the Desktop Platform within RDO. This role is responsible for the full deployment of the new iDesktop project into the Americas region and will serve as the overall responsible PM for daily reporting and governance for the project. This role is aligned to the Americas but requires considerable interaction and partnership with other groups in EMEA and ASPAC Scope of responsibility and scale include: Environment Scale: Physical Desktop supported : 25,000 Virtual Desktops supported : 6,000 Handheld supported : 6,000 regionally Total clients supported : 20,000 staff or third-party partners in the Americas Technology Scope Windows 7 Desktop (32 bit and/or 64 bit) – Physical and Virtual IE 8 Office 2010 Smart Card Authentication Office Communicator Single AD structure – must co-exist with the legacy environment Enterprise Tools – SCCM / WSUS / Altiris Core Responsibilities: The below are critical aspects of the role as it relates to the Americas organizational structure: Responsible for all project and program reporting and metrics (milestones, targets, commercials, resources, risks, etc.) Responsible for the deployment of all desktops, laptops, virtual desktops and other client facing devices within scope Responsible for coordinating with all client businesses regarding the deployment to ensure continuity of service and 0 outages Responsible for interfacing with all client businesses to ensure SLAs and service commitments are met during the project lifecycle Responsible for the validation of client service requirements prior to mass rollout Responsible for coordinating globally on the deployment RFP Responsible for managing all third party partners as part of the deployment RFP Responsible for all process re-engineering and analysis required to support the new platform
Required Skills:
Background & Relevant Experience: The successful candidate will be well versed in desktop deployments and service and have a familiarity with enterprise Windows environments and should posses the following characteristics and skills: Excellent customer service skills and has the ability to interface and communicate with all levels within a corporation Experience with large scale desktop refreshes Working knowledge of Windows Desktop technology and infrastructure Excellent written ability with extensive experience in using Sharepoint / Powerpoint for project reporting and Project for detailed project reporting Experience running a PMO or similar large project with multiple matrixed resources under management 10+ years dealing with 3rd party vendor support Experience in managing an RFP from definition through closure for a technology service stack Experience with defining / redefining technology support models as related to mass changes in infrastructure or technology Must be able to work collaboratively and across geographic boundaries to deliver an end product and service.
Other Information: